Service Finance Company, LLC

They wouldn't cancel my loan after I already canceled my construction project. I canceled a contract for roof solar with Solar Max Inc. by email on the 2nd day and by paper signature on 3rd business day (5th day including weekends) which was instructed by the solar company representative, but badly Solar Max would not reply me. Solar Max's representative asked my SSN number for credit verification purpose, but actually they cheated me as they already set down a loan with SFC on me. SFC emailed me a link for a loan document and asked me to sign, I NEVER replied and opened that link. I called SFC to cancel and emailed them all my cancellation files and email communications, but they would not cancel while insisting that only contractor can request it due to that I passed my 3-day right (actually I did not do anything wrong for the cancellation). They would not even send me a loan document which I requested. It is so weird or unethical that they chose to be blind on my documents instead hooking me there, regardless that I never agreed, never be aware or informed, and never signed SFC's email document, to use them as my loaner.

This is an incredibly shady company. They don't respond to emails. The customer service staff on the phone are ignorant and rude. And unlike any loan company I've ever seen, won't even allow you to make payments on weekend dates. Smells like fraud.

I called the company today about interest charges on my statement that should have been waived for a 12 month promo period. The man I spoke with was very short with me and treated me like I was an idiot. I will never do business with this company again. The one thing that these employees have control over is their customer service. This man lacked decency and respect for customers which is the least of what I expect from a business. Shame on him for his treatment of me!!!

Worst company. I am paying for solar panels that are sitting at the side of my house and in my garden.Had to replace my roof. And cannot find any one to put these panels back on my roof. Solar co went out of business. I am a 75 year old woman that has been robbed blind. This problem is affecting my health.

This company has no sense of urgency or empathy. My escrow company paid off my loan 09/06, but overpaid it despite that I gave them the updated loan amount. Since then I have been calling every 2 weeks to check on the status of my reimbursement check for $388+. I keep getting the runaround. I called again 10/11 and only then did the person on the line actually submit an inquiry on my behalf to see if the check has been cashed or not so that it can be reissued. They said they would call me today with a status. Despite this, I didn't get a call so when I called again, the new representative said I have to wait another 30 days before they will get a response from the bank in order to reissue the check. This is absurd. It does not take 30 days to get a status on a check. It did me no good to elevate my concerns to a Supervisor as they refused to do anything to speed up the process on my behalf. I won't ever enter into a loan with this company ever again.

I got an email with my past due balance being 0 because I pay the bill monthly they email today saying I owe. Refused to help me because I wasn't my husband explained to them he works on the road doesn't have a phone and he laughed at me saying that my husband has no phone everyone in this day and age has a phone like are you serious very unprofessional then he started naming off cheap phone company plans. Very rude poor service